Quick answers to the questions we hear most. For full details, see our Shipping Policy and Refund & Returns Policy.
Shipping & delivery
Where do you ship?
We ship across India. Prices are in INR and taxes are included.
How long will delivery take?
Every order is shipped within 2–3 days. After that, the delivery timeline depends on your location (pincode). More in our Shipping Policy.
Do you offer any savings on prepaid orders?
Yes — prepaid orders get ₹150 off.
What payment methods do you accept?
Secure checkout with UPI and major debit/credit cards. All available options (including any cash-on-delivery) are shown at checkout.
Is checkout secure?
Yes. Payments are processed through Shopify’s secure, encrypted checkout.
Returns & exchanges
Can I return or exchange an item?
Yes, we offer easy returns and exchanges. The eligibility window and step-by-step process are in our Refund & Returns Policy.
How do I start a return or exchange?
Sign in to your account, open the order and choose Request return. You can also reach us through our Contact page with your order number and we’ll guide you through it.
Orders
How do I track my order?
Use the Track your order page, or the tracking link in your shipping confirmation email.
Can I change or cancel my order?
Contact us within 4 hours of ordering and we’ll help if it hasn’t shipped yet.
Products & care
How do I care for my pieces?
See our Care guide. When in doubt, spot-clean gently and store away from direct sunlight.
Still have a question?
We’re happy to help — get in touch through our Contact page or message us on Instagram.